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The pendant light showcases three elegant glass bowls supported by a sleek metal frame. It casts warm layered glow, blending retro charm with contemporary flair.
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| Attribute | Detail |
|---|---|
| Material | Metal, Glass |
| Canopy | 1'' H x 4.7'' W x 4.7'' D |
| Fixture | 14'' H x 14'' W x 14'' D |
| Shade | 6.3'' H x 11.8'' W x 11.8'' D |
| Wattage | 40 W |
| Chain Length | 59'' L |
| Bulb Included | No |
1. If I don't like the item, can I return it and get a refund?
Yes, you can apply for a return within 14 days of the receipt of the item, on any item that has not been used, in its original box and in resalable condition (excluding customized products, bulbs, three same items or more).
>>Please see our Return & Refund Policy for more details.
2. What if I receive a damaged item?
In case you have received a damaged item, please email us at support@ateasehomelife.co.uk within 48 hours of delivery and attach clear pictures of the damage. Broken glass, or dented shades or frames are not considered as defective item and cannot be returned. In such a case, we will provide a new replacement for glass or shades at no additional charge. If you do not accept the exchange and want to return the item, the order will be treated as a return. Please arrange the shipment of return and this shipping costs is borne by you. Once confirmed by us, you will receive a refund (not including express shipping charges).
3. What if I receive a wrong item?
In case you have received a wrong item, please email us at support@ateasehomelife.co.uk within 7 days of delivery and attach clear pictures of the item and its package. We will process your claim, and you will be contacted about the exchange or return as soon as possible.
4. When will I receive the refund? Where is the refund back?
After receiving your return, we will send you an email within 7 days to confirm the refund. Refunds will be returned to your original payment account. The processing time of PayPal 2-3 days.
1. When will the item be shipped?
Mostly, we will arrange shipment within 14 working days after receiving your order. If there are special circumstances, we will notify you by email.
2. When will I receive the item?
We offer a wide range of shipping methods. They vary in processing times and shipping times. >>Please see our Shipping Policy for more details.
3. What shipping methods do you offer?
EMS, 4PX. We have a wide range of shipping methods with different delivery time.
4. Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking code. Enter the tracking code at this website: https://www.17track.net. You can also contact us at support@ateasehomelife.co.uk for the latest logistics information.
In honor of the Chinese New Year holiday, our logistics facility in China will be closed during the pre-sale period. We're currently offering pre-sale discounts of up to 18% on orders. However, please note that your order will be processed and shipped after Mar 2nd, 2026, once the pre-sale period ends.
A pre-order is your opportunity to purchase specific products while our factory is taking a break. This means that the item is still being crafted when you place your order and won't be immediately available in our warehouse. After completing your checkout, it's essential to confirm that the product is indeed a pre-order. Delivery times for pre-orders may vary.
The benefit of pre-ordering an item is securing the size or product you desire without the risk of it running out of stock as soon as it arrives at our warehouse. Demand for certain items can be high, and they might sell out even before physically arriving in our inventory.
Our collection features exclusive products, which necessitates a multi-step manufacturing process. The production process is usually linear, but occasional mistakes can happen. In the rare event of a delay, our Customer Care team will reach out to you as soon as possible.
Absolutely! You have a few options:
1. Create two separate orders: one for in-stock items and the other for pre-order items. The in-stock items will be shipped according to our standard shipping times.
2. Place a combined order and wait for the pre-order items to arrive. In this case, we'll hold the entire order until all items are available.
3. Contact our Customer Care team for more information about pre-order products.
You can cancel your pre-order. Please refer to our Returns & Refunds Policy for specific details on our cancellation policy.
Yes, you can modify your order details (such as colors, sizes, shipping address, or phone number) within 24 hours of placing the order. Once your order has been shipped, it cannot be altered.
Your order will be processed after the pre-sale period ends and will commence shipping after March 2, 2026. If you have any questions, please reach out to us support@mergelighting.com .
Yes! It will be possible to change the sizes of the items included in the order provided availability of the sizes and, of course, before receiving the confirmation email. From this moment on, it won’t be possible to apply modifications. Anyway, modifications are not guaranteed and it won’t be possible to change items included in the order.
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