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Answers about ordering, delivery, returns, installation and choosing the right light for your space.
Measure, choose, install
Find your ideal fixture size, quantity, and hanging height in under a minute, then prepare the space for a safer installation.
60-second lighting planner
Measure the hanging height from the tabletop to the bottom of the fixture. Size and center the layout from the table, not from the center of the room.
Why this fits
For an island or table, use the surface below as your main reference. Check the fixture width, spacing, and sightlines together.
Start with equal clearance at both ends, then confirm the actual shade diameter.
Plan room by room
Build each room around the surface, furniture, or path that the light needs to serve.
Dining tableDining room
Use the table—not the center of the room—as your reference, especially when the table is off-center.
Installation readiness
Use this checklist before ordering and share the product-specific details with your installer.
Check the overall dimensions, canopy, voltage, bulb base, maximum bulb wattage, dimmer compatibility, cord or rod length, and sloped-ceiling compatibility.
Make sure the electrical box can support the fixture's weight, check all walking and furniture clearances, and confirm that the fixture is rated for the exact dry, damp, or wet location.
Before installation day, share the product page, wiring diagram, ceiling material, circuit details, desired hanging length (ceiling to bottom of fixture), and final mounting marks.
Confirm that the fixture is level and securely mounted, that all clearance and bulb wattage requirements are met, that switching and dimming work properly, and that no cord or hardware is under strain.
Safety first: Hardwired fixtures should be installed by a qualified electrician in accordance with the product instructions and local electrical code. Turn power off at the breaker and verify it is off before electrical work. Product-specific ratings always take precedence over general guidance.
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Common questions
General guidance helps narrow down your options. Always confirm the exact product before installation.
For an open room, add the room length and width in feet and use that number as an approximate fixture diameter in inches. Over a rectangular table, start with a fixture about 50-67% of the table length. For a round table, use the tabletop diameter; for a square table, use the tabletop width.
A common starting range is 30-36 inches from the countertop to the bottom of the pendant. Adjust for sightlines, fixture shape, and the heights of the people in your home.
Compare a linear fixture, two pendants, and three pendants using the island's actual dimensions. The planner checks common 12-, 16-, and 20-inch shade sizes. The best layout depends on the actual shade diameter, equal clearance at both ends, and the space between the widest parts of the shades.
Use a compact chandelier only when it preserves at least 7 feet of headroom. A flush or semi-flush fixture is usually a more practical starting point.
2700-3000K (warm white) usually feels comfortable in living, dining, and sleeping areas. Kitchens, bathrooms, and offices often benefit from 3000-3500K (warm to neutral white).
No. Check the specific product canopy, cord or rod system, permitted angle, and installation instructions before ordering.
Hardwired fixtures should be installed by a qualified electrician in accordance with the product instructions and local electrical code.
Send us your room measurements and the product you are considering.
Care & maintenance
Practical guidance to protect the character, finish, and performance of every Merge light fixture.
Find your material
Essential first steps
Care library
Search by material, finish, or component. If you are unsure, dust with a clean, dry cloth only.
40 materials
Across every material
Do
Avoid
Natural character
Handmade glass, natural stone, wood, leather, and uncoated metals naturally vary from piece to piece. Small bubbles, veining, wood grain, color variation, and patina make each fixture unique.
Subtle color changes, natural inclusions, patina, and small differences created by hand finishing.
Contact us about new cracks, loose fittings, lifting coatings, corrosion, sharp chips, or any electrical problem.
Care questions
For product-specific instructions, always follow the installation guide included with the fixture.
Frequent light dusting is safer than occasional deep cleaning. Check exposed surfaces monthly, and clean only when you see dust or fingerprints.
Remove glass only when the product guide explains how and you can support it safely. Have a qualified installer handle large, heavy, or overhead glass.
Start with a dry brush or a vacuum on low suction. Water can affect the outer fabric, lining, trim, and adhesives differently, even when the fabric appears washable.
Turn off power, allow the light bulb to cool, and follow the bulb manufacturer's instructions. Never apply liquid to a bulb while it is installed.
Do not overreach or lean on the fixture. Contact a qualified professional for fixtures that are high, large, heavy, or difficult to access.
Dust with a clean, dry cloth only. Send Merge the product name and a clear photo before using water, cleaner, or polish.
Before using an unfamiliar cleaner
Share the product name, finish, order number, and a clear photo so we can confirm the correct care.
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